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Home Diagnostic Tool Kit for the PC User

Home Diagnostic Tool Kit – Click here

The Home Diagnostic Tool Kit will assist students running MyLabs at home to ensure their system is set up to run MyLabs on their PC at optimum performance. The tool performs a series of diagnostic checks on the machine and then provides feedback.

To run the Home Diagnostic Tool, you need to download the HomePCDiag.exe file to your hard drive. Follow the steps below to download and run the Home Diagnostic Tool Kit. For more detailed instructions, click here.

  1. Click here to download the Home Diagnostic Tool Kit.
  2. When prompted, click the Save button.
  3. Save the file a location on your Desktop (or other location on your hard drive).
  4. Close Internet Explorer.
  5. Locate the file HomePCDiag.exe on your Desktop (or other location on your hard drive) and then double-click it.
  6. Click Scan Machine to run the diagnostic tool.
  7. If Warning appears for any of the checks, click on the word Warning for further help and instructions from Pearson's support resources.

Each computer is set up differently, which may cause incorrect Warning messages to appear. If you receive a Warning message indicating your hardware is not sufficient for myitlab and think this is in error, we recommend you follow the steps below to manually check your system settings and confirm your computer meets the system requirements.

Windows XP

  1. Right-click My Computer in the Start menu or on the Desktop.
  2. Click Properties.
  3. If needed, click the General tab to view your system settings.

Windows Vista or Windows 7

  1. Right-click Computer in the Start menu.
  2. Click System Properties to view your system settings.
  3. Once you have adjusted settings for any Warnings, scan your machine again.
  4. You can save a copy of the diagnostic report to your hard drive by clicking Export Report.
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